Return & Refund Policy

RETURN & REFUND POLICY has a no refund policy on transactions, once it reaches the “processing” stage. Members are requested to exercise due care while ordering reports and services. Any refunds and cancellations against the order served are solely at the discretion of management of Kindly note that the refund request for incorrect data provided will not be entertained. Therefore you are requested to double check and confirm the data you are providing us. However, if you e-mail us at within an hour of ordering the report, we will consider the changes to be made.

Once allocated to the astrologer, no refund request for an order would be entertained. The delivery time frames displayed on the website are approximate. We however, make utmost effort to adhere to the timelines. But since the reports are personalized and manually prepared, sometimes the delays become inevitable. Delays will not be considered as reasons for refunds.

No refunds will be issued on the return of damaged products. By ordering products on, the customer takes full responsibility of any damage caused to the product, post its delivery. While tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ slightly from the original product. The customers are advised to exercise discretion in this matter. No refunds will be issued on these bases.

All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by in processing and / or delivering the service, as applicable.

Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.

If you have enrolled in events or courses which require a prepayment, the prepayment is considered to be a non refundable deposit to participate in the event and will not be returned if you decide not to attend the event. Event payments are due in full prior to attending the event and when the payment is processed are considered non refundable. has the right to change this policy at its sole discretion at any time.